Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Burley in Wharfedale
GPhC Registration No. 9012511
Last updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Burley in Wharfedale collects, uses, and safeguards your information in accordance with UK GDPR and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Burley in Wharfedale is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) based in Burley in Wharfedale, UK. We are the data controller responsible for your personal information.

2. Data We Collect

When you use our services, we may collect the following information:

Personal details: Full name, date of birth, address, email address, and phone number.
Health information: Medical history, current medications, weight, BMI, and other clinical data necessary to provide safe and appropriate weight loss treatment.
Payment information: Billing details processed securely through our payment provider.
Communication records: Emails, messages, or phone call records relating to your care or enquiries.
Technical data: IP address, browser type, and usage data collected when you visit our website.

3. How We Use Your Data

We process your personal and health data for the following purposes:

To assess your suitability for weight loss treatment and provide pharmacy services safely.
To process prescriptions and dispense medications. Orders are typically delivered within 1 working day once approved by our pharmacist.
To manage your account, process payments, and communicate with you about your orders or treatment.
To comply with our legal and regulatory obligations as a GPhC registered pharmacy.
To improve our website and services through analysis of usage data.

Our lawful bases for processing include the performance of a contract, compliance with a legal obligation, protection of vital interests, and, where applicable, explicit consent for processing special category health data.

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:

Essential cookies: Required for the website to function correctly.
Analytics cookies: Help us understand how visitors use our site so we can improve it.
Functional cookies: Remember your preferences to enhance your experience.

You can control or disable cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell your personal data. We may share your information with trusted third parties only where necessary, including:

Delivery partners responsible for dispatching your medication.
Secure payment processors to handle transactions.
IT and platform providers who support the operation of our website and services.
Regulatory bodies such as the GPhC or NHS where we are legally required to disclose information.
Your GP or other healthcare professionals, where clinically necessary and in your best interests.

All third parties are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidance. Financial records are kept for six years in accordance with HMRC requirements. After the applicable retention period, data is securely deleted or anonymised.

7. Your Rights

Under UK GDPR, you have the right to access the personal data we hold about you, request corrections to inaccurate information, request deletion of your data where appropriate, restrict or object to certain types of processing, and request a portable copy of your data. To exercise any of these rights, please contact us using the details below. We aim to respond to all data-related requests within 48 hours.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our systems are regularly reviewed to maintain the highest standards of data security.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Pharmacy Weight Loss Burley in Wharfedale
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.